
Products under warranty
WE OFFER WARRANTY FOR OUR PRODUCTS ACCORDING TO THE LEGAL TERMS.

Products without warranty
SPARE PARTS AND LABOR FEES: (EXCLUDING MAGAZINES)
A contribution to the shipping costs of 10€ is necessary + the package corresponding to the type of replica (see the table below)

SPRING REPLICAS
Short spring replicas 15€
Long spring replicas 15€
Sniper replicas 30€

GAS REPLICAS
Gaz Blowback 30€
Non Blowback 40€

AEG REPLICAS
AEG replicas except MARUI, TOP, ECT 60€

BBs
Unblocking of an airsoft ball in short replicas 25€
Unblocking of an airsoft ball in long replicas 15€
For more information: sav@cybergun.com
Before returning your product to us,
don't forget to check the following points:
- Is there any gas/CO₂ in the magazine (do not include gas in the package)?
- Are you using CYBERGUN’s recommended BBs?
- Is the battery perfectly installed and charged?
- Have you checked that the fuse is not defective?
- Is the charger conform to this model of replica?
- If your product is under warranty, you can request an estimate by email before sending it back.
For maintenance and minor repairs, check our YouTube channel !
How to return your product?
You are a retailer:
Download the "retailers" return form and follow the instructions. You will receive an email at each step of the processing of your request.
You are an individual:
Contact your dealer.
How to order your spare parts?
You are a retailer:
Visit to the form and follow the instructions. You will receive an email at each step of the processing of your request.
You are an individual:
Contact your dealer.